Returns & Exchanges

Returns

In the unlikely event that you are unhappy with your purchase we will refund the purchase price in full. Simply return the shirt within 14 days of receipt to the address below, in the same condition as it was received.

Please include the following information in your return package: you name, your email address and your order number. We recommend you obtain proof of posting as we cannot be held responsible for items lost in the post.

Returns address:

Grandturzel Farm
Fontridge Lane
Etchingham
East Sussex TN19 7DE

Exchanges

Should you wish to exchange your shirt for another in our range, please follow the Returns procedure above, but make sure to also specify the style name and number and the size you would like; we will dispatch it promptly following receipt of the returned shirt.

Please note: our Hawaiian Shirts come in USA sizes, which tend to be more generously cut than the same label size in the UK. To save yourself the time and trouble of exchanging an over-large shirt please check the sizing guide here (also available on each product page). If in any doubt, we recommend you order the smaller size.

Customer feedback

"Just wanted to say a big thank you for the shirt I bought for my husband which arrived today.

A perfect fit, great design, good quality fabric and stitching. Worth every penny!"

C. Booer

2017-11-21T11:21:56+00:00

C. Booer

"Just wanted to say a big thank you for the shirt I bought for my husband which arrived today. A perfect fit, great design, good quality fabric and stitching. Worth every penny!"
"Just wanted to say that my shirt arrived this morning less than 48 hours after order.

Brilliant service. Thank you so much. (Shirt is great too!) Will be ordering again from you and will recommend you to everyone."

K. Parker

2017-11-21T11:09:09+00:00

K. Parker

"Just wanted to say that my shirt arrived this morning less than 48 hours after order. Brilliant service. Thank you so much. (Shirt is great too!) Will be ordering again from you and will recommend you to everyone."
"Shirts received today, love them. May order a few more. Many thanks."

A. Mackie

2017-11-21T11:32:21+00:00

A. Mackie

"Shirts received today, love them. May order a few more. Many thanks."
"I would like to thank you for your extremely efficient customer service. Not only was the problem quickly rectified but getting a call to make sure everything was fine was really appreciated.

I will definitely be shopping here again and would recommend the Hawaiian Shirt Shop. Thank you again."

G. Zaris

2017-11-21T11:26:46+00:00

G. Zaris

"I would like to thank you for your extremely efficient customer service. Not only was the problem quickly rectified but getting a call to make sure everything was fine was really appreciated. I will definitely be shopping here again and would recommend the Hawaiian Shirt Shop. Thank you again."
My Hawaiian Shirt has just arrived. I'm well pleased with the quality, price and service provided by HSS! Thank you Simon and staff!

P. Owen

2017-11-21T12:16:02+00:00

P. Owen

My Hawaiian Shirt has just arrived. I'm well pleased with the quality, price and service provided by HSS! Thank you Simon and staff!
Thank you very much for your excellent customer service earlier. I am genuinely impressed and it's restored my faith in ecommerce (for today).

A. Davies

2017-11-21T12:17:13+00:00

A. Davies

Thank you very much for your excellent customer service earlier. I am genuinely impressed and it's restored my faith in ecommerce (for today).

FREE UK delivery. We aim to dispatch your order within 24 hours of receipt. Dismiss